FAQ

FREQUENTLY ASKED QUESTIONS

🌿 How long will it take for my order to arrive?

Delivery times depend on your location:

- Europe: 7 to 15 business days

- Brazil: 10 to 20 business days

Each piece is carefully prepared before shipping, so the process may take an additional 2 to 5 days.

📦 Can I track my order?

Yes ✨

Once your order has been shipped, you will receive a tracking number so you can follow its journey to you.

💸 Do I have to pay taxes or customs duties?

It depends on your country:

- Europe: prices already include VAT

- Brazil: import taxes may apply upon receipt of the order

We recommend consulting your local authority for more information.

🚚 What if my order is delayed?

Some delays may occur due to customs processes, especially for international shipments.

Don't worry — your order is still on its way, and you can track it at all times.

❌ Can I cancel or modify my order?

You can request changes within the first 24 hours after placing your purchase.

After this time, the order may be in process, and we will not be able to modify it.

🎨 Are the designs original?

Yes 🤍

Each mandala is hand-drawn, making each piece unique and created with intention.

📏 How do I choose my size?

You can consult our size guide for each product.

If you are between two sizes, we recommend choosing the most comfortable one for you.

💌 What if I have a problem with my order?

We are here to help you ✨

If you have any issues, contact us, and we will do our best to resolve them.

🌍 Do you ship worldwide?

Yes, we offer international shipping.

Please note that times and taxes may vary by country.

Thank you for trusting Mandala by Drika 🤍

Every purchase supports art made with intention.